Kindly note that our current order processing time is 5-7 days. Domestic and international deliveries may experience delays. We appreciate your kind understanding and patience during this time!

FAQ

Where can I purchase Assinewe Jewelry?

Currently, we only sell pieces on our website assinewejewelry.ca. Follow us on Instagram and Facebook @AssineweJewelry to stay updated on collection releases and restocks!

 

Do you take beadwork orders?

We will begin taking orders for our beaded floral earrings in February. You may order any pair you wish from Collection 001 or the current Collection 002. 

 

What are your findings made of?

Our findings are always listed in the description of the product. We use hypoallergenic sterling silver findings for the beaded earrings. All stud findings for the clay earrings are hypoallergenic stainless steel. 

If you have a preference of type of hook or silver/gold, please let us know and we can switch the findings out.

 

Policy on lost/damaged pieces?

We are happy to replace a lost or damaged earring at half the cost of the original earrings. If you would like us to repair your item, please ship the item to us and we will take care of shipping back to you.

 

Shipping Information

Please allow 5-7 days to process your order as most of our products are made-to-order. We use Canada Post for shipping, please be sure to track your shipping using your tracking number provided. 

 

Can I wear your pieces if I am non-Indigenous?

Yes, supporting Indigenous artists is cultural appreciation and it helps us to reclaim and reconnect with our culture. Our earrings are not regalia.